Our Policy

Mugega PTY LTD

Effective Date: 2021

At Mugega PTY LTD ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you visit our website or engage with our products and services related to the sale and manufacturing of DIY electronics, electronics components, and electronics projects. This policy also explains our compliance with the European Union's General Data Protection Regulation (GDPR) and our use of Google Analytics.

1. Information We Collect

We may collect personal information directly from you, including but not limited to:

  • Contact information (e.g., name, email address, phone number, address)
  • Billing and payment details
  • Account information and preferences
  • Order history
  • Communication records
  • Other information you voluntarily provide

We may also automatically collect certain information when you visit our website, such as your IP address, device information, browser type, and browsing behavior using cookies and similar technologies. This information is collected to enhance your experience and improve our services.

2. Use of Personal Information

We may use the personal information we collect for the following purposes:

  • Processing and fulfilling your orders
  • Providing customer support and responding to inquiries
  • Communicating with you about our products, promotions, and updates
  • Personalizing your experience on our website
  • Analyzing and improving our products, services, and website
  • Complying with legal obligations
  • Protecting our rights and interests

3. Data Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may engage trusted third-party service providers to perform functions on our behalf, such as payment processing, shipping, and analytics. These providers have access to the personal information needed to carry out their services but are prohibited from using it for other purposes.
  • Compliance with Laws: We may disclose your information if required by law, legal process, or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business assets, personal information may be transferred to the relevant parties involved.

4. GDPR Compliance

If you are located in the European Economic Area (EEA), we comply with the GDPR regarding the processing of your personal data. Your personal information is processed on the legal basis of legitimate interests, contractual necessity, and consent when applicable. We will retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.

5. Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help analyze how users interact with our website. The information generated by the cookies about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States or other countries. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google's behalf.

You may opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.

6. Security

We implement reasonable security measures to protect the personal information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. It is important that you take precautions to protect your personal information, such as keeping your account credentials confidential.

7. Your Rights and Choices

You have the right to access, correct, or delete your personal information held by us. You may also withdraw your consent or object to the processing of your personal information under certain circumstances. To exercise these rights or make inquiries about our privacy practices, please contact us using the information provided below.

8. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically. The updated policy will be effective as of the revised date indicated at the beginning of the policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Mugega PTY LTD
Address: 17 5th Avenue, Germiston 1401
Email: info@mugega.com
Phone: +27 69 969 1561

By using our website or engaging with our products and services, you agree to the terms outlined in this Privacy Policy.

Last Updated: 2023